A QUESTION?

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FREQUENTLY ASKED QUESTIONS CATEGORY

Kelia produces in limited series. Pre-ordering allows you to reserve your piece and initiate production to the right measure, without overproduction.

Delivery times vary depending on the pre-order period. The estimated delivery time is communicated upon confirmation and updated via email.

You will receive a confirmation email with a tracking link as soon as your order is shipped.

Secure payment. Available payment methods are displayed at the payment stage.

An account is not mandatory, but it facilitates tracking and order history.

Check your email and use 'Forgot password'. If needed, contact our customer service.

You have a right of withdrawal according to the current conditions. To initiate a return, please contact us by email with your order number.

After receipt and inspection, the refund will be made via the initial payment method as soon as possible.

Some pieces are offered in very limited quantities. Sign up for the newsletter to be informed of upcoming availability.

Our pieces are designed with high standards and made in a partner workshop. Workshop and material information is specified on each product page.

Data is processed in accordance with our privacy policy.