PRIVACY POLICY – PERSONAL DATA
Last updated: January 18, 2026
General Statement
KELIA attaches particular importance to the confidentiality and protection of your personal data. This Privacy Policy describes the data we collect, why we collect it, how we use it, and your rights.
We are committed to processing your data in compliance with the General Data Protection Regulation (GDPR) and applicable French legislation.
Article 1 – Data Controller
The data controller for your personal data is:
KELIA
Micro-enterprise
Represented by Mr. Hocine Ziri
Registered office: 60 rue François 1er, 75008 Paris, France
Email: contact@kelia-paris.fr
Online store host: Shopify Inc., 151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada
Article 2 – Data Collected
When you browse our site and place orders, we may collect the following categories of data:
Identity and contact data:
Name, first name, email address, shipping address, billing address, phone number (if provided)
Order information:
Products ordered, transaction amounts, order history, exchanges and returns
Payment data:
KELIA does not store any banking data. Payment information is processed securely by Shopify's certified payment providers, in accordance with current security standards (PCI-DSS).
Browsing data:
IP address, device type, browser used, pages visited, visit duration
Newsletter and communications:
Email address and communication preferences
Article 3 – How Data is Collected
Data provided directly by you:
When creating an account, placing an order, subscribing to the newsletter, or contacting us via our forms
Automatically collected data:
When you browse the site, through the use of cookies and similar technologies
Article 4 – Purposes and Legal Bases for Processing
Your personal data is processed for the following purposes, based on the corresponding legal bases:
Contract performance:
Processing and tracking your orders and pre-orders, managing deliveries, after-sales service, managing returns and exchanges
Legal obligations:
Invoicing, accounting, tax and regulatory compliance
Legitimate interest:
Site security, fraud prevention, improvement of our services, analysis of site traffic
Consent:
Sending newsletters and marketing communications, use of certain non-essential cookies
Article 5 – Newsletter and Communications
Subscription to our newsletter is optional and based on your explicit consent.
You can unsubscribe at any time by clicking on the unsubscribe link in each email, or by contacting us at contact@kelia-paris.fr.
Regardless of your newsletter subscription, KELIA may send you transactional communications related to your orders (confirmation, shipping, tracking).
Article 6 – Retention Periods
Your personal data is retained for the following periods:
Customer and order data:
Retained in accordance with legal accounting and tax obligations (generally 10 years from the end of the financial year)
Prospects and newsletter:
Retained until unsubscription or after a period of three years of inactivity
Cookies:
Maximum duration of 13 months, in accordance with current regulations
Article 7 – Data Recipients
Your personal data is accessible only to the following individuals and entities, strictly within the scope of their duties:
KELIA:
For order management and customer relations
Technical service providers and partners:
Shopify (online store hosting), secure payment solutions, carriers and delivery services, email marketing service providers (if used)
These providers only use your data to perform the services entrusted to them and commit to respecting the confidentiality and security of your data.
Article 8 – Transfers Outside the European Union
Some of our providers, particularly Shopify, may process your data outside the European Union.
These transfers are governed by appropriate safeguards compliant with the GDPR, such as standard contractual clauses approved by the European Commission, or other recognized protection mechanisms.
Article 9 – Cookies and Similar Technologies
The kelia-paris.fr website uses cookies and similar technologies to ensure its proper functioning and improve your browsing experience.
Strictly necessary cookies:
Essential for the site's operation (cart, session, security)
Audience measurement and performance cookies:
Allow us to analyze site traffic and improve our services (if activated with your consent)
You can manage your cookie preferences via your browser settings or the consent management tool on the site.
For more information, a detailed Cookie Policy will be made available shortly.
Article 10 – Data Security
KELIA implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or accidental disclosure.
However, no data transmission over the internet can be guaranteed to be completely secure. We encourage you to take your own precautions to protect your personal information.
Article 11 – Your Rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:
Right of access:
Obtain confirmation that your data is being processed and receive a copy of it
Right to rectification:
Correct or complete your inaccurate or incomplete data
Right to erasure:
Request the deletion of your data under certain conditions
Right to object:
Object to the processing of your data for reasons relating to your particular situation
Right to restriction of processing:
Request the restriction of the processing of your data in certain cases
Right to data portability:
Receive your data in a structured, commonly used format, or request its transmission to another data controller
Right to withdraw your consent:
Withdraw your consent at any time for the newsletter or other processing based on consent
How to exercise your rights:
To exercise any of these rights, you can contact us by email at contact@kelia-paris.fr, specifying your request and attaching a copy of a proof of identity if necessary.
We commit to responding to your request within one month of its receipt.
Article 12 – Complaint
If you believe that your rights are not being respected, you have the right to lodge a complaint with the competent supervisory authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715
75334 Paris Cedex 07
Phone: 01 53 73 22 22
Website: www.cnil.fr
Article 13 – Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
By email: contact@kelia-paris.fr
By mail: KELIA, 60 rue François 1er, 75008 Paris, France
Article 14 – Modifications
KELIA reserves the right to modify this Privacy Policy at any time, particularly to adapt it to legislative, regulatory, or technical changes.
The "Last updated" date at the top of this page will be amended accordingly. We invite you to consult this page regularly to be aware of any modifications.